FAQ Videos
Quote Over The Phone
We would be happy to give you a quote over the phone if you let us know what molding, or product you are interested in and how many quantities you would like to order.
Custom Chandeliers
Customers often ask about chandeliers, would it be possible to make custom chandeliers? Yes, we can provide custom chandeliers due to policy requirements of ordering 3 or more of the same light. Lead time would take approximately 2 months and there would be a 30% deposit fee and no returns. Please call us for more information.
Posting to Project Gallery
Customers would often ask if Décor Group can post their projects on our website. Décor Group would be honored to post up any projects using our products. Please email, or mail your pictures and we would be happy to post them in our gallery.
Custom Moldings
People often ask, can Décor Group make custom moldings? Yes we would be able to provide custom moldings if customers agree to order the same molding of 100 pieces or more pieces. Lead time would take approximately 3 months and there would be a 30% deposit fee and no returns. Please give us a call today for more information.
Polyurethane Products
Polyurethane chair rail products are easy to work with, and are cut and installed much like wood products. Another key advantage to using polyurethane products is that it doesn't twist or warp like wood.
How Do I Find A Corner Block To Match The Crown Molding That I Want?
Well, the corner blocks are matched to some of our most popular molding styles and should fit just a little bigger than the molding to allow for some alignment room. Let us know which molding you are interested in and we can help you find the perfect corner block to go with it.
Difference Between An Inside Corner Block From Outside Corner Block
Customers frequently ask how can you tell the difference between an inside corner block and the outside corner block? Well, a square room typically has four inside corner blocks. It is typically where a spider spins it's web, so the corner is pointing away from you and towards the corner. An outside corner is where the wall would intersect with a hallway and the corner block would be pointing towards you. (show a inside..outside corner block)
Order Over The Phone
Customers would call in to ask if they we can give them a quote over the phone? We would be happy to give you a quote over the phone if you let us know what molding, or product you are interested in and how many quantities you would like to order.
Can Decor Group Send Me Crown Molding Sample Pieces?
Yes! we can send you 1 sample molding piece for $10 with free shipping. Or choose 3 different molding sample pieces for the price of $20 with free shipping.
Decor Group Showroom
Customers often ask, "does Décor Group have a showroom?" Yes, we do have a showroom available in California. If you would like to see our showroom please give us a call to set an appointment with you. We are open Monday thru Friday 9am-5pm Pacific time.
Are Decorgroup Polyurethane mouldings environmentally-friendly?
Our polyurethane mouldings do not contain any ozone depleting substances. Our company uses low VOC which is water based coating on our polyurethane mouldings.
How Long Will It Take For My Order To Get Delivered?
The delivery time is from 5 -- 7 business days. Once we have placed your order, a Fedex shipping number will be given and you can track your order. Thank you and please give us a call today
How To Order Decorgroup Products?
Simply fax, email or call us to place an order. Please be ready to provide us with your shipping address, zip code for estimated shipping cost and contact information.
Is There a Minimum Order Amount?
No. There is no minimum order at all. So please give us a call today.
What Is The Difference Between Decorgroup Mouldings Compared To Others?
The difference is not only in quality, detail and final cost, but also our consistent details to the finished product. Each piece of moulding is individually hand pressed, sanded down by hand, then inspected before being poly bagged then carton packed.
Will Polyurethane Mouldings Rot?
No. Not at all. Our polyurethane mouldings will not rot. Our mouldings will create long lasting results with proven performance and reliability. Please give us a call today.
Do You Give Samples of Polyurethane Mouldings?
We would be happy to send you a sample. Just let us know which sample piece you would be interested in and for a low cost of $ 3.50, we will send you a sample piece.
Do We Ship To The U.S and Europe?
Yes. We do ship our products to the U.S, Canada and Europe.
What Would Be The Shipping Cost?
It depends on the type of product you order. If you give us a call, we will be able to give you the lowest shipping cost possible. We do our best to cut down costs for our customers.
Are Decorgroup Mouldings Resistant to Extreme Temperature Changes?
Yes. Our mouldings has been tested in high temperature rooms as well as cold temperature rooms. Finally the answer is polyurethane mouldings will not soften in high temperature and has outstanding impact on cold temperature.
